I tried to download and install the new update but ran into this error.........


there was an error installing Multimedia for the galactic civilizations II. the following error occurred:

error: failed to validate your subscription or product infromation.

result: Intallation failed (9)

would you like to view the installation log file?


...............................How can I not have a subscription if I have all of the previous versions of the beta? Now I can't play the game at all....I can only get to the main menu....and it says "loading"......that's all the further I can get....Help.....I need to get my galciv fix...