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shentyrenty
shentyrenty
Join Date 04/2013
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Fences not displaying and Right Mouse Button "Enable Fences" not working

July 25, 2021 9:11:27 AM from Stardock ForumsStardock Forums

Upgraded fences to the latest and now my desktop and icons are missing.  Right mouse button and click "Enable Fences", but it does nothing.  Tried rebooting but no joy.

Going to c:\Program Files (x86)\Stardock\Fences and running fences.exe says I'm on v3.1.0.5.  I reactivated fences with my product key, but still I have a blank desktop...

fences
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shentyrenty
SwedishTom
Join Date 10/2019
+49
Reply #1 July 25, 2021 9:16:00 AM
from Stardock ForumsStardock Forums

They have rolled back to version 3.09.11 due to having some issues they trying to resolve in regards to version 3.10.

If you read the second reply here: https://forums.stardock.com/505007/page/1/#replies from sdRohan he explains it a bit more.

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shentyrenty
basj
Join Date 03/2001
+1675 sdemployee
Reply #2 July 25, 2021 9:17:01 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. It is known issue. Please uninstalled Fences V3.1, reboot and reinstall older version, which you can download from your account : Please refer to this post : reply#2 : https://forums.stardock.com/505007/get;3806834

Thanks
Basj,
Stardock Community Assistant.

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shentyrenty
S2020D
Join Date 01/0001
0
Reply #3 July 25, 2021 9:34:23 AM
from Stardock ForumsStardock Forums

Same issue.  Update to ver 3.1.0.5 caused Fences to stop working. 

Error Message:  Fences has detected that Explorer was not closed properly......to re-enable, right click.....etc.   

Restarted Computer, re-enabled many times, nothing works. 

HOW DO I ROLL BACK TO PREVIOUS VERSION?

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shentyrenty
shentyrenty
Join Date 04/2013
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Reply #4 July 25, 2021 9:37:14 AM
from Stardock ForumsStardock Forums

Thank you, rolling back to previous version helped.  @S2020D, see the link in basj post.  Downloaded 3.09 and reinstalled, rebooted

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shentyrenty
basj
Join Date 03/2001
+1675 sdemployee
Reply #5 July 25, 2021 9:38:36 AM
from Stardock ForumsStardock Forums

Quoting S2020D,
reply 3

Same issue.  Update to ver 3.1.0.5 caused Fences to stop working. 

Error Message:  Fences has detected that Explorer was not closed properly......to re-enable, right click.....etc.   

Restarted Computer, re-enabled many times, nothing works. 

HOW DO I ROLL BACK TO PREVIOUS VERSION?

Please follow the few steps I mentioned above and download v3.09 from your account.

Thank you,

Basj,
Stardock Community Assistant

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shentyrenty
NobbyLeChuff
Join Date 02/2008
+2
Reply #6 July 25, 2021 10:30:55 AM
from Stardock ForumsStardock Forums

Hi all,

If you uninstall and reinstall the older, working, version can you still rebuild your fences from the old 'snapshots' or are they deleted too?

Thanks

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shentyrenty
basj
Join Date 03/2001
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Reply #7 July 25, 2021 10:41:07 AM
from Stardock ForumsStardock Forums

Quoting NobbyLeChuff,
reply 6

Hi all,

If you uninstall and reinstall the older, working, version can you still rebuild your fences from the old 'snapshots' or are they deleted too?

Thanks

Hello,

From what I know it does not delete your layout snapshot. Just to be sure you can use this guide to backup your snapshot : https://forums.stardock.com/486084/fences-support-faq#backupsnapshots.

Thank you,

Basj,
Stardock Community Assistant

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shentyrenty
ownjack
Join Date 03/2013
0
Reply #8 July 25, 2021 3:32:38 PM
from Stardock ForumsStardock Forums

After the automatic update my Desktop also was empty and "Enable Fences"  via context menu didn't work.
Restoring Fences form a previous date didn't work either.
So i downloaded the installation file manually and startet the installation process *as administator* (without deinstalling the previous version)
After installation finished and the requested reboot succeeded I GOT MY FENCES BACK on screen.
This solved the issue for me.

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shentyrenty
NobbyLeChuff
Join Date 02/2008
+2
Reply #9 July 25, 2021 5:24:43 PM
from Stardock ForumsStardock Forums

That worked!

Thanks

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