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uncajerf
uncajerf
Join Date 03/2006
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Machine SID?

November 3, 2008 6:54:23 PM from Stardock ForumsStardock Forums

Hi,

I just d/led both expansion packs, and they appear to have installed ok, but when I try to run the game I get an error:

"The product appears to be validated but the serial number or the machine SID don't match"

What's up with this?

Thanx.

 

J

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uncajerf
whismerhill
Join Date 03/2006
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Reply #1 November 3, 2008 7:40:23 PM
from Stardock ForumsStardock Forums

I would contact support@stardock.com

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uncajerf
DorkCoffeez
Join Date 03/2006
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Reply #2 November 3, 2008 10:59:54 PM
from Stardock ForumsStardock Forums

Please view the following knowledgebase article:

https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=434&nav=0,1,15

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uncajerf
uncajerf
Join Date 03/2006
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Reply #3 November 4, 2008 12:25:53 AM
from GalCiv II ForumsGalCiv II Forums

Thanx!  That fixed it. 

 

J

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uncajerf
DorkCoffeez
Join Date 03/2006
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Reply #4 November 4, 2008 11:49:09 AM
from Stardock ForumsStardock Forums

Glad I could help! If you have further troubles just let us know here or at support@stardock.com.

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uncajerf
whismerhill
Join Date 03/2006
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Reply #5 November 4, 2008 12:49:44 PM
from Stardock ForumsStardock Forums

I always forget about checking out the knowledge base... 

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