can't activate gal2 or da from sdc or first game menu

i'm going nuts--first i puchased galciv 2 a year ago w/no serial, i received that serial from support today so i could now run DA too. Now i can't activate either, been troubleshooting for 2 hours, i bought DA Last Friday- I just want to play AGHHHH!

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This is what myerror looks like from trying to activate it from sdc sing silent activation with null serial mode.

Application start: 2008-1-15 19.51.15

Silent mode

Mode 2

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

Using silent activation with null serial mode.

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kryo

Join Date 05/2003

+458

Best to contact support as the message says.

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