Dr W - Fences Support

Dr W - Fences Support

Joined Last seen Member # 650776
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Reply to Fences Settings Appears Twice in Startup Apps in Fences Stardock Forums

Hi gio/klibor, good question. This is an old compatibility holdover. We've considered getting rid of it, but, in older Windows versions (and debatably current) there were advantages to being in both the HKCU and HKLM Run keys, in terms of whether or not some random antivirus might mess with it to cause it to not startup. These days, that's a less of a concern, and we could probably just be in HKLM, as to have a single startup entry – but, nonetheless we've kept both as it's harm

5 Replies 2,888 Views
Reply to Lost Desktop Icons in Fences Stardock Forums

Hi, you can find the advanced logging and create error report package items in the Troubleshooting menu within About

12 Replies 1,768 Views
Reply to Feedback & Feature Requests for Stardock Fences in Fences Stardock Forums

These are all very good suggestions! Added them to dev team notes. I’m sure they’ll get some of these in. Very much appreciate. Btw if any mockups of this compact titlebar style you’re looking for, please feel free to post.

5 Replies 1,602 Views
Reply to Lost Desktop Icons in Fences Stardock Forums

Understood. With the program uninstalled, and rebooted, still no icons? Fences does not make any permanent changes to the system for while not running, so I'm wondering what else is installed, at this point. Re-installing and producing an error log might give some additional insight, including a report of other loaded modules and system settings. <img src="https://cdn.stardock.us/forums/6/50/650776/64f06291-5d0f-46ba-90f7-f2f9155f5fc7.png" width="858" he

12 Replies 1,768 Views
Reply to Lost Desktop Icons in Fences Stardock Forums

Toggle show desktop off and then on, and also enable auto arrange. if Fences were still installed we would ask that you enable advanced logging and upload a report, which would give us information to see what is going on on your system

12 Replies 1,768 Views
Reply to Fences 6.20 upgrade run issues in Fences Stardock Forums

Hi, yes please give this one a try, v6.46, and hopefully it will resolve the issue: https://stardock.cachefly.net/software/Fences/Fences6/Fences6_6.4.6.1-j125-Setup.exe

5 Replies 745 Views
Reply to Fences 6.44 Release Feedback in Fences Stardock Forums

Hi all, thanks for these reports. We're looking into a crash issue with 6.44. So far, the issue hasn't shown in the reports, but we've added some additional crash-dump catching. (Fences lives inside of Explorer, so it can be difficult to be able to log all crashed, but the new logic will help.) For those experiencing this issue, we're hoping you could do the following. (1) Enable advanced error logging. You can do this by going to "About" -> "Troubleshoo

60 Replies 8,035 Views
Reply to Give up Fences subscription since auto-icon-spacing is still broken after 5 years in Fences Stardock Forums

? Can you share a link to the original post please. A debug log which contains extensive information about icon spacing can be made by (1) About -> Troubleshooting -> Enable advanced debug log (2) Log off / on, recreate the issue (3) Upload to the team via About -> Troubleshooting -> Create Error Log Package This will allow the team to see more about what is going on. Thank you

4 Replies 1,317 Views
Reply to fences 6.44 display problem in Fences Stardock Forums

Hi, Can you show the spacing of icons outside of groups too, with auto arrange turned on? Likewise, can you try disabling Fences (bottom of the Welcome pane) and logging off / on, turning on auto arrange and showing this as well? it would be helpful if the team could view your debug log. You can access it by going to About → Troubleshooting, enabling “Enable Advanced Logging”, rebooting, then reproducing the problem. You can use “C

24 Replies 2,238 Views
Reply to explorer was not closed properly and therefore fences was deactivated in Fences Stardock Forums

Hi, we received your report, but unfortunately a couple things (1) We're not seeing the crash itself be captured (2) Loading your exact settings didn't reproduce the issue (3) Not seeing any pattern in the log to indicate where the crash might be occurring So- we might need to get you a special copy to help track this down, and will have to think about how to go about it. We live within Explorer's process, so, it can sometimes be difficult to be "first in line"

8 Replies 912 Views
Reply to explorer was not closed properly and therefore fences was deactivated in Fences Stardock Forums

Hi, sorry about this. Could you send us an error report? You can access these from About → Troubleshooting, and there are options to enable advanced logging and for creating error log package. (1) Enable advanced logging (2) Reboot (3) Trigger crash [enable Fences as needed, if it has disabled] (4) Upload error log As well, the latest beta version to test is v6.44. I don't think it will solve your issue, but feel free to give

8 Replies 912 Views
Reply to Crashes at Windows Startup in Fences Stardock Forums

Hi, sorry about this. A few requests, (1) Enable advanced logging (2) Reboot (3) Upload error log You can access these from About → Troubleshooting, and there are options to enable advanced logging and for creating error log package

1 Replies 876 Views
Reply to Fences 6.20 Release Feedback in Fences Stardock Forums

Hi – please try the current version in beta, 6.44 https://www.dropbox.com/scl/fi/dmxsmtgn3ynud86ev8pb7/Fences6_6.4.4.1-j117-Setup.exe?rlkey=of06ojwrt15sgtptuowshwie3&dl=1 This issue should be resolved, and we believe stems from a missing value in your registry settings (in HKEY_CURRENT_USER\Software\Stardock\Fences). If this doesn

52 Replies 25,959 Views
Reply to Update messed up my display in Fences Stardock Forums

Hi. Thanks for this report, but this isn't a common thing we're hearing. Can you give more information and potentially screenshots? Thanks for the information. Generally, reverting to the old version is not going to help, and unsure why to revert after having had fixed it, if it needed fixing. Thanks for clarifying.

5 Replies 1,818 Views
Reply to Fences 2 feature I miss in 5 and 6 in Fences Stardock Forums

Hi wolfpurplemoon! Yes it was rarely used and so was removed for simplicity. Many were confused about why you'd want to delete all the icons in a group to begin with. Adding an option to "Select All" might make sense, so that folks can do batch operations on everything in a fence in general, not just delete. Wondering what your usage case was around this? Do you have more than a few icons in a group? How often does this occur and why is this useful to you. Thanks for info

3 Replies 693 Views
Reply to Disable/Rebind keyboard shortcut in Fences in Fences Stardock Forums

Experimenting here, we're seeing this entry immediately appear upon installing the second pack (as soon as the desktop is clicked/activated next) May need to add some debug code to the app to see what's going on on these specific failures, as right, not able to reproduce. Language added via the usual route in Language & region yes? Note again the change will take effect next time the desktop is clicked/activated, but I'm sure we're well past that.</p

7 Replies 1,078 Views
Reply to Single click to launch app shortcuts? in Fences Stardock Forums

Again — would this be a setting for ALL desktop icons, or only ones within Fence groups, etc? ie should loose desktop icons not moved into a Fences group still be double click. Should this be a global setting in Fences or a group by group setting

6 Replies 628 Views