Sorry to hear you are having trouble. The Support FAQ recommends the following in this situation Black screen on loading game If you run the game for the 1st time and get a black screen, try running the following VC_redist https://aka.ms/vs/17/release/vc_redist.x86.exe Reboot and try to run the gam
Thank you for reporting these. I will pass them along to the developers to take a look.
[quote who="Robineus" reply="51" id="3852784"] Well the only one that shows up for me is Galactic civ IV main, there is no test option in that list, weird. [/quote] Have you tried restarting the EGS launcher?
If you have a savegame where this is reproducible it would help a lot if you uploaded it to a cloud service (DropBox, Google Drive, One Drive) and post a link here, so the developers can take a look at it. Savegames are located in \Documents\My Games\GalCiv4\Saves
Thank you for the savegame file. I will pass it along to the developers to take a look.
Thank you for reporting this. I will pass it along to the developers to fix it.
Sorry to hear you are having trouble. I recommend looking over the Support FAQ for possible solutions https://forums.galciv4.com/505411/galciv-iv-support-faq I suggest starting with Verifying game files Many issues can be resolved by verifying you have the most recent files. Epic: <img src="https://cdn.stardock.us/support/uplo
Thank you for reporting this. I will pass it along to the developers to take a look.
Thank you for the feedback provided, I will pass it along to the team.
Thank you for reporting this. I will pass it along to the developers to take a look.
Thank you for the feedback provided, I will pass it along to the team.
Thank you for bringing this to our attention. I will pass it along to the developers to take a look.
Thank you for reporting this. I will pass it along to the developers to take a look.
Thanks, I'll pass these along to the team to take a look.
It might help to see what is in the debug.err file, it can be found in \Documents\My Games\GalCiv4\
By freeze do you mean that the game becomes unresponsive but is still running or that it crashes (it is no longer running)?
Thank you for reporting these. I will pass them along to the developers to fix them.
It's a balancing act, too cautious and they not survey defended anomalies at all. I'll pass your feedback along to the team.
If you have a savegame where this is reproducible it would help a lot if you uploaded it to a cloud service (DropBox, Google Drive, One Drive) and post a link here, so the developers can take a look at it. Savegames are located in \Documents\My Games\GalCiv4\Saves Also, it would help to see what is in the debug.err file, it can be found in \Documents\My Games\GalCiv4\
Thank you for reporting this. I will pass it along to the developers to fix it.
As tid242 said, a savefile where this is reproducible it would help would help to locate the problem. Savegames are located in \Documents\My Games\GalCiv4\Saves
Thank you for bringing this to our attention. I will pass it along to the developers to take a look.
Thank you for the savegame files.
I have an idea for a method, but I'm not sure if it will work. I'll ask the devs about it.
If you have a savegame where this is reproducible it would help a lot if you uploaded it to a cloud service (DropBox, Google Drive, One Drive) and post a link here, so the developers can take a look at it. Savegames are located in \Documents\My Games\GalCiv4\Saves
