Crappy Viewpoint Media Player

Stupid Freaking Auto Installing Spy/Software

http://www.spywareinfo.com/newsletter/archives/april-2003/2.php
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware
548,291 views 158 replies
Reply #1 Top
i totally agree with this article. when you download something. you should be told of everything that is being put on your computer. i don't know much about the whole spyware/adware thing. but from what i have heard it is not good. they should mandate companies in telling you everything that is going to be download with a program. but anyway just thought this article was so true.


Z.D.R.

ejok
Reply #2 Top
i totally agree with this article. when you download something. you should be told of everything that is being put on your computer. i don't know much about the whole spyware/adware thing. but from what i have heard it is not good. they should mandate companies in telling you everything that is going to be download with a program. but anyway just thought this article was so true.


Z.D.R.

ejok
Reply #3 Top
Good article. Bundling of software has become economically attractive with the decrease in banner-ad and pop-up revenues, but it is bad. After spam and worms, I would rate this as the third-worst threat on the internet.

Thanks for the heads up.
Reply #4 Top
I saw this in Add and Remove a couple days ago, but was afraid to uninstall it because I wasn't sure what it was! Thanks to this article, I dumped it with no worries!
Reply #6 Top
Ditto what Mouse said! These things are like recurring nightmares! I uninstall, delete everything related I can find, and low & behold months later they re-appear. Wish I knew how to put shit (literally) on their computers! LOL :) Thx for ur article!!
Reply #7 Top

Bad news:
Doesn't matter how many times you uninstall Viewpoint Media Player , or delete the folders/files, or even rename them, Aol 8 gets around this and reinstalls it on your system when you open your AOL program.

Good news:
If you find and delete the following file C:[or wherever AOL is installed on your machine]\Program Files\AOL 8.0\Jiti\Viewpoint.exe, then when you open AOL next time, Viewpoint Media Player shouldn't install.

I'm hoping this will work - I'm not an expert.

Reply #8 Top
I was doing the exact same things you were doing, trying to free up some space. I came to the file, "Viewpoint". What the heck is this? I don't remember downloading this. I deleted it. But, like you, I found many other files that were connected to this viewpoint. The files I found made it seem as though I had to reinstall viewpoint or nothing on my computer would work again!! I have been having trouble getting error messages. I (like an idiot and totally having faith in aol) went to live tech help. They did help some. They sent me a message which I printed out. One of the first things they suggested was to reinstall viewpoint. Well, I had already deleted it and couldn't find it anywhere. If it is spyware, I don't want it. Have you, by chance been getting messages that start out "WAOL"? I hate those. If you hace any more info or suggestions, I would appreciate if you would send me some. I am about ready to through this pc through the wall.
Reply #9 Top
Amazing, just went through the exact same process starting with being a packrat and deciding to declutter the vitual office and wound up on Google looking for this Viewpoint thing I couldn't remember installing, and ended up here and now with a revitalized sanity say, Thank you!
Reply #10 Top
I read your article about viewpoint media player. YOU ARE RIGHT!!! It is spyware garbage.. I hate but I cannot get rid of it. After uninstalling all the files from add and remove software, I went to file search typed in viewpoint the first time and view then, point the second time. My system said it was clean but after using some spyware finding software, I found it is still there! I delete it with the spyware and it is still there! Other than rebricking my hard drive any suggestions on getting rid of this GARBAGE??? Also be on the look out for My Search/bar. It also downloads on your system with your approval! I surf the web a lot. I feel that installing software without my OK, is like breaking into my home. I should have the opportunity to shoot anyone that tries it..
Reply #11 Top
Forgot onething. If you feel like you got rid of the program, download a spyware finding software and check under C://systems and C://user profiles. When I find the registry# I will post it here.. Great article!!!!
Reply #12 Top
I read the article, but I think the write totally didn't get one thing. I have the player, but you know, it ACTUALLY does something. It lets you view files that have 3D, video, music, picture file, whatever, all in one. The only thing thing is it does't display their logo when it runs (unlike Quicktime, or Winamp) so you just don't who they are. Plus, AOL uses them to display their new superbuddies, and the thing is no other program can do that.
Yeah, and they're def not spyware, 'cause you don't get pop-ups, and as far as I kow, nothing bad has happened to my computer, no extra junk mail, etc. S, I don't know what everyone is talking about.
Reply #13 Top
i wonderd what this utter shite was, i had to close AIM to uninstall and delete the folder :(
Reply #14 Top
Reply By: Paco
------------------
I read the article, but I think the write totally didn't get one thing. I have the player, but you know, it ACTUALLY does something.
...
Yeah, and they're def not spyware, 'cause you don't get pop-ups, and as far as I kow, nothing bad has happened to my computer, no extra junk mail, etc. S, I don't know what everyone is talking about.
------------------

it's nice that it does something, but i already already have stuff that does what it does or i don't need it. i only have aol messenger to send text to people so i don't care about "superbuddies". the installer did not mention viewpoint was going to be installed, as confirmed by the link to the anti-spyware page above. if you click on the anti-spyware link, you get a copy of the viewpoint pirvacy policy. there are two headings in that policy of interest:

"The Information That We Collect"

"What We Do with the Information We Collect"

call me crazy, but i get the feeling viewpoint is collecting information from me, without my knowledge. it was installed without permission and records information about me without my permission. hence: spyware junk.


i am not using aol to access the internet. so i don't know if that has anything to do with the problems everyone else has been having with removing it. if you still have problems try out these spyware removing programs and see if they help:

Spybot
Adaware

no idea what "waol" errors are but i typed it into google.com and got this link so it might help you:

WAOL errors

good luck!
Reply #16 Top
Spyware. Like turkeys: irritating but fun to kill.

~Dan
Reply #17 Top
THANK GOODNESS for your article .
I found Viewpoint on my Computer today.
It feels like my computer has been raped and the culprit is saying dont worry i will not tell anyone.
The deed is done why am i supposed to feel fine about it.
You state you got the programme from AIM,im a bit of a novice,what is AIM? so I can get to the source of this and send them an email or two!!!!
ps I got here thru google search so now im joining up.
I downloaded Google taskbar,was this crap inside this download???
Thanks again
ps I removed it with Incinerator{system mechanic}.then a registry healing programme
Reply #18 Top
AIM = AOL Instant Messenger

google is pretty upfront about what it installs and does to your computer and most likely has nothing to do with viewpoint.

if you want to send a letter to complain, try your congressman. even if what they did was illegal (and i doubt it given how many stupid spyware programs are out there) the damn spyware companies can always claim it was in some contract you clicked "ok" for some program you never installed or heard of. but try proving it in a court.
Reply #19 Top
I wasn't even trying to install AIM. I want absolutely nothing to do with AOL. Now that I know whawt this Viewpoint is, I'm going to wipe it off my machine. To me, it doesn't matter what it does, I don't like surprise installations on my computer. I don't like having anybody in life thinking or acting as if they know what I need. I alone will determine this. For example, I never, ever purchase or consider purchasing a product or service from someone soliciting over the phone or at my door, no matter how good a deal it's supposed to be. Thanks so much for sharing.
Reply #20 Top
I wasn't even trying to install AIM. I want absolutely nothing to do with AOL. Now that I know whawt this Viewpoint is, I'm going to wipe it off my machine. To me, it doesn't matter what it does, I don't like surprise installations on my computer. I don't like having anybody in life thinking or acting as if they know what I need. I alone will determine this. For example, I never, ever purchase or consider purchasing a product or service from someone soliciting over the phone or at my door, no matter how good a deal it's supposed to be. Thanks so much for sharing.
Reply #21 Top
For a living I work all day removing spyware and malaware from peoples computers, in my opinion forget the spam bill Congress! and lets get on the ball with makers of New.net domain and Internstichial Ad Delivery by Ncase and other low life programming that are keyloggers and hijackers, these programs rip your TCP/Ip and winsock when removed from add/remove and leave alot of my ISP customers with page can not be displayed and never knowing why until they call us and I walk them thru a registry deletion of that crud and repair their winsock....my favorite tools are HiJack This (beware not for the novice) and Spybot S&D, Ad-aware is good also.....
Reply #22 Top
I never comment on too many things ;but your article was wht I have been looking for for about 3 weeks. Screw AIM & Viewpoint,and honestly.......... A..h..OL....e for that matter... Your article is one that you should be proud of... I usually have to go round and around surfing...to find truth and its just not as honest or straight to the point ever as it was today after reading your article..Thanks for saving me time..and moreso ...for being straight up.....My glass up to you ! Jimmy Scrappa.......
Reply #23 Top
thank you for the kind comments! they say the speech you make when you're angry is the best one you'll ever regret. well, i have no regrets on this one
Reply #24 Top
I can not believe this stupid thing. I did the remove program thing and then searched files and folders as recommended. I ended up with 22 differnt items to delete. Great going idiot programmers. I can not stand people that are lazy.
Reply #25 Top
Oh yeah I forgot to tell you ... I didnt even download AIM to my system and this crap appeared. BLAH!!!!!