Unusual error dialogs

KVM caused errors and other weirdness

from Stardock Forums

I'm experiencing some weird probems with Fences 6.

It all started when, after switching computers through a KVM switch, upon returning to my Win10 machine I received this message:

I uninstalled and reinstalled Fences, hoping it was just a problem with the update to beta1, but it didn't resolve the issue.

At this point, having noticed other unusual behavior (unrelated to Fences), I decided to re-install Windows from scratch.

A new installation of Fences (the last available version 6.02) caused another surprising behavior: when dragging and dropping an icon into an existing fence, the icon didn't stick inside the fence, and remained on the desktop. (Sorry, this problem is now gone, so cannot show proof)

Also, willing to avoid redefining fences from start every time, I saved the layout backups and restored them after every reinstall.

This also revealed another strange issue: when clicking on the "Layout" item in the settings window, the following was shown:

and clicking on the "Tabs" item gave a similar result:

I uninstalled v6 and reinstalled v5, which is working fine on a Win11 machine, but the weirdnesses didn't go away.

In the end, after reading your forum, I went with the purge option and then reinstalled v6.02.

Now the desktop works fine, but the error dialogs still keep appearing, making impossible restoring desktop layouts different from the last backed up.

And the error after he KVM switch keeps popping up.

 

If can be useful, here are some data about my system:

Windows 10 Pro 22H2

Operating system build 19045.6159

 

 

fences
11,130 views 9 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Forgot to mention that the "error while trying to read your monitor" appears also on awakening the machine from suspension or hybernation.

Sins of a Solar Empire II
Reply #4 from Stardock Forums Top

Activated the Windows Sandbox functionality, but running a sandbox I get an access error.

Tried troubleshooting it without success. >:(  

 
 

 

 

Reply #5 from Stardock Forums Top

Just as a test does the issue appear if you restore any older saved layout? Even try the "First-Use Backup" saved layout.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

I cannot do that test.

As I reported, when clicking on the "Layout" tab in preferences, I get the dialog I showed in the second screenshot.

On the last reinstall of Fences, it automatically restored the snapshot I copied from a previous installation backup: I couldn't do any manual restoration.

Reply #7 from Stardock Forums Top

Hello,
I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #8 from Stardock Forums Top

If this can help, here is my latest troubleshooting log:

 

2025-09-12 09:35:19,090 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe) PID:12796 12/09/2025 11:35:19

2025-09-12 09:35:19,106 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe) PID:12796 12/09/2025 11:35:19

2025-09-12 09:35:19,106 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe) PID:12796 12/09/2025 11:35:19

2025-09-12 09:35:19,137 - FencesUI Start 12/09/2025 11:35:19 (2690828) - <no arguments>

2025-09-12 09:35:22,512 - UI-Language: it-IT

2025-09-12 09:35:22,606 - FencesUI startup time: 3,5000014

2025-09-12 09:35:34,891 - UI Crash Detected Application_ThreadException (C:\program files (x86)\stardock\fences\Fences.exe) 12/09/2025 11:35:34

 

------------------------------------------------------------------------------

Version: 6.0.2.3

OSVersion: 10.0.19045.0

Timestamp: 29/07/2025 20:24:03

Exception: Cast specificato non valido.

Platform: X86AMD64/X64

Stack Trace:

   in DesktopDockUI.Utils.SettingsHelp.LoadCU(String SubKey, String ValueName, Boolean DefaultValue)

   in DesktopDockUI.Settings.get_StoreLayoutsPerMultimon()

   in DesktopDockUI.NewUI.Panels.FeaturesSnapshots.Initalize()

   in DesktopDockUI.NewUI.Panels.FeaturesSnapshots..ctor()

   in DesktopDockUI.NewUI.NewUIPanel.<>c.<.ctor>b__11_10()

   in DesktopDockUI.NewUI.NewUIPanel.FinishLoadingPanel(NavLabel Link)

   in DesktopDockUI.NewUI.NewUIPanel.<>c__DisplayClass28_0.<Link_LinkSelected>b__0(Object <p0>, EventArgs <p1>)

   in DesktopDockUI.Utils.<>c__DisplayClass11_0.<QuickTimer>b__0(Object <p0>, EventArgs <p1>)

   in System.Windows.Forms.Timer.OnTick(EventArgs e)

   in System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)

   in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------------------------------------------------------------------

 

2025-09-12 09:44:55,197 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /startingup, /verifyintegrety) PID:8448 12/09/2025 11:44:55

2025-09-12 09:44:55,228 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /startingup, /verifyintegrety) PID:8448 12/09/2025 11:44:55

2025-09-12 09:44:55,228 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /startingup, /verifyintegrety) PID:8448 12/09/2025 11:44:55

2025-09-12 09:44:55,275 - UI EXE MainFn (c:\program files (x86)\stardock\fences\Fences.exe, /syncmultimon) PID:8508 12/09/2025 11:44:55

2025-09-12 09:44:55,291 - UI EXE Start (c:\program files (x86)\stardock\fences\Fences.exe, /syncmultimon) PID:8508 12/09/2025 11:44:55

2025-09-12 09:44:55,306 - UI EXE MainFn  (c:\program files (x86)\stardock\fences\Fences.exe, /syncmultimon) PID:8508 12/09/2025 11:44:55

2025-09-12 09:44:55,400 - StartingUp checking 6.0.2.3 vs 6.0.2.3

2025-09-12 09:44:55,400 - StartingUp checking False,  vs 

2025-09-12 09:44:55,424 - FencesUI Start 12/09/2025 11:44:55 (22109) - /syncmultimon 

2025-09-12 09:44:55,455 - MultiMonSync FingerprintEx Live [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:55,455 - MultiMonSync FingerprintEx Target [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:55,455 - MultiMonSync-NewValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:55,471 - MultiMonSync-OldValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:55,471 - MultiMonSync-NewValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

2025-09-12 09:44:55,471 - MultiMonSync-OldValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

 

------------------------------------------------------------------------------

Version: 6.0.2.3

OSVersion: 10.0.19045.0

Timestamp: 29/07/2025 20:24:03

Context: MultiMonHelpers.Sync Failure1

Exception: Cast specificato non valido.

Platform: X86AMD64/X64

Stack Trace:

   in DesktopDockUI.Utils.SettingsHelp.LoadCU(String SubKey, String ValueName, Boolean DefaultValue)

   in DesktopDockUI.Settings.get_StoreLayoutsPerMultimon()

   in DesktopDockUI.Helpers.MultiMon.MultiMonHelpers.Sync(Boolean force)

   in DesktopDockUI.Program.MainReal(String[] args)

------------------------------------------------------------------------------

 

2025-09-12 09:44:55,643 - FencesUI Start 12/09/2025 11:44:55 (22328) - /startingup /verifyintegrety 

2025-09-12 09:44:55,658 - UI-Language: it-IT

          - Fences Version: 6.0.2.3

          - 12/09/2025 11:44:55

2025-09-12 09:44:55,705 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /vnextnotice) PID:8756 12/09/2025 11:44:55

2025-09-12 09:44:55,752 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /vnextnotice) PID:8756 12/09/2025 11:44:55

2025-09-12 09:44:55,799 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /vnextnotice) PID:8756 12/09/2025 11:44:55

2025-09-12 09:44:56,299 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /fixpermissions) PID:9196 12/09/2025 11:44:56

2025-09-12 09:44:56,330 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /fixpermissions) PID:9196 12/09/2025 11:44:56

2025-09-12 09:44:56,330 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /fixpermissions) PID:9196 12/09/2025 11:44:56

2025-09-12 09:44:56,393 - FencesUI Start 12/09/2025 11:44:56 (23078) - /fixpermissions 

2025-09-12 09:44:56,580 - MultiMonSync FingerprintEx Live [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:56,580 - MultiMonSync FingerprintEx Target [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:56,580 - MultiMonSync-NewValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:56,580 - MultiMonSync-OldValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:56,580 - MultiMonSync-NewValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

2025-09-12 09:44:56,596 - MultiMonSync-OldValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

 

------------------------------------------------------------------------------

Version: 6.0.2.3

OSVersion: 10.0.19045.0

Timestamp: 29/07/2025 20:24:03

Context: MultiMonHelpers.Sync Failure2

Exception: Cast specificato non valido.

Platform: X86AMD64/X64

Stack Trace:

   in DesktopDockUI.Utils.SettingsHelp.LoadCU(String SubKey, String ValueName, Boolean DefaultValue)

   in DesktopDockUI.Settings.get_StoreLayoutsPerMultimon()

   in DesktopDockUI.Helpers.MultiMon.MultiMonHelpers.Sync(Boolean force)

   in DesktopDockUI.Program.MainReal(String[] args)

------------------------------------------------------------------------------

 

2025-09-12 09:44:56,830 - FencesUI End 12/09/2025 11:44:56 - /startingup /verifyintegrety  PID:8448

2025-09-12 09:44:57,596 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /updatelogheader) PID:9448 12/09/2025 11:44:57

2025-09-12 09:44:57,658 - MultiMonSync FingerprintEx Live [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:57,658 - MultiMonSync FingerprintEx Target [0|0|3440|1440|100|\\.\DISPLAY1|\\.\DISPLAY1\Monitor0|\\?\DISPLAY#GSM76D8#5&2b30b5c3&0&UID8448#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}|\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003];

2025-09-12 09:44:57,643 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /updatelogheader) PID:9448 12/09/2025 11:44:57

2025-09-12 09:44:57,674 - MultiMonSync-NewValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:57,674 - MultiMonSync-OldValues-ActiveProfile  1:[3440x1440@100]+ Dit-IT SignatureIDszi[\

2025-09-12 09:44:57,674 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /updatelogheader) PID:9448 12/09/2025 11:44:57

2025-09-12 09:44:57,674 - MultiMonSync-NewValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

2025-09-12 09:44:57,674 - MultiMonSync-OldValues-ResolutionLastExHardwareData  [0|0|3440|1440|100|\\.\DISPLAY1|GSM|76D8|8448|GSM76D8#5&2b30b5c3&0&UID8448];

 

------------------------------------------------------------------------------

Version: 6.0.2.3

OSVersion: 10.0.19045.0

Timestamp: 29/07/2025 20:24:03

Context: MultiMonHelpers.Sync Failure3

Exception: Cast specificato non valido.

Platform: X86AMD64/X64

Stack Trace:

   in DesktopDockUI.Utils.SettingsHelp.LoadCU(String SubKey, String ValueName, Boolean DefaultValue)

   in DesktopDockUI.Settings.get_StoreLayoutsPerMultimon()

   in DesktopDockUI.Helpers.MultiMon.MultiMonHelpers.Sync(Boolean force)

   in DesktopDockUI.Program.MainReal(String[] args)

------------------------------------------------------------------------------

 

2025-09-12 09:44:57,690 - FencesUI End 12/09/2025 11:44:57 - /syncmultimon  PID:8508

2025-09-12 09:44:57,940 - FencesUI End 12/09/2025 11:44:57 - /fixpermissions  PID:9196

2025-09-12 09:45:00,846 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /initalsetup) PID:10280 12/09/2025 11:45:00

2025-09-12 09:45:00,862 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /initalsetup) PID:10280 12/09/2025 11:45:00

2025-09-12 09:45:00,877 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /initalsetup) PID:10280 12/09/2025 11:45:00

2025-09-12 09:45:00,924 - FencesUI Start 12/09/2025 11:45:00 (27609) - /initalsetup 

2025-09-12 09:45:00,940 - UI-Language: it-IT

2025-09-12 09:45:00,971 - FencesUI End 12/09/2025 11:45:00 - /initalsetup  PID:10280

2025-09-12 09:45:27,798 - UI EXE MainFn (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:11440 12/09/2025 11:45:27

2025-09-12 09:45:28,282 - UI EXE Start (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:11440 12/09/2025 11:45:28

2025-09-12 09:45:28,313 - UI EXE MainFn  (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:11440 12/09/2025 11:45:28

2025-09-12 09:45:28,688 - UI EXE MainFn (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:1924 12/09/2025 11:45:28

2025-09-12 09:45:28,704 - UI EXE Start (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:1924 12/09/2025 11:45:28

2025-09-12 09:45:28,704 - UI EXE MainFn  (C:\Program Files (x86)\Stardock\Fences\Fences.exe, /startup) PID:1924 12/09/2025 11:45:28

2025-09-12 09:46:58,870 - UI EXE MainFn (C:\program files (x86)\stardock\fences\Fences.exe, /trimlog) PID:12072 12/09/2025 11:46:58

2025-09-12 09:46:59,260 - UI EXE Start (C:\program files (x86)\stardock\fences\Fences.exe, /trimlog) PID:12072 12/09/2025 11:46:59

2025-09-12 09:46:59,276 - UI EXE MainFn  (C:\program files (x86)\stardock\fences\Fences.exe, /trimlog) PID:12072 12/09/2025 11:46:59

 

Reply #9 from Stardock Forums Top

I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant