Purchased but did not recieve code
Stardock Forums
I have purchased the Start11™ v2 [5-Pack] Upgrade but did not see the new keys in my list of downloads. I did get a charge of $8.55 in my PayPal account. The account is Bright Market LLC dba FastSpring. Please let me know if this is incorrect and I need to dispute it.
Thank you
Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
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