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I am trying to use the updator for Gal Civ 2 and I get this message. Cannot login. Please check credentials and connection. Well my connection is fine and there is nooooo Firewall preventing my update. So how do I verify my credentials and get it to update?
Ok I use the updater and it says...You are currently working in offline mode. Please reconnect to the internet. WTF? I am connected. Please help if you can.
One last thing. I 'refreshed' my page on the games page and it says Impulse Login Failed. Ok I am stumped what is it that is at my end that I can correct?
Drop an email to [email protected], so we can try to get that cleared up for you.
I also have the problem, at the bottom of the Impulse box there is an icon reading 'Downloading Impulse Update - Retrying' and it won't let me download the update...
Try uninstalling Impulse, rebooting your PC and then installing from the latest full installer here: http://www.impulsedriven.com/impulse_setup_full.exeIf you still have trouble, please send us ([email protected]) your Impulse error log along with your startup/dxdiag info as detailed here: https://forums.stardock.com/341573
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