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nvisionmd
nvisionmd
Join Date 04/2006
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getting fed up with this software because it will not run.

will not run

April 9, 2006 3:02:32 PM from GalCiv II ForumsGalCiv II Forums
Well i've just about had it with this game at this point. It will not run at all. I have more than enough resources, i meet all the requirements by far and i've excersized every fix on the forums thus far. If there is anyone out there with the slightest clue as to why this game will not run, i would love to hear it. As for what happens visually when i try to run the game : I get a black screen except for about 3-4 inches of the right hand side which still shows my desktop and actually allows me to access anything on the desktop still.

As i said before, i am at my breaking point with this software and am ready to burn the discs just for the hell of it.

My debug info is as follows -



Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X800 XT Platinum Edition
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X800 XT Platinum Edition AGP (0x4A50)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4A50&SUBSYS_003A1043&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 720 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6587
Driver Date: 11/22/2005 23:51:09
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy Audio [E400]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_00511102&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1164
Driver Date: 12/8/2005 12:55:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
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nvisionmd
Marcathonas
Join Date 01/2006
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Reply #1 April 9, 2006 3:16:17 PM
from GalCiv II ForumsGalCiv II Forums
Post the rest of the .err please. It could just be a game problem. We also have no idea which parts of the game are running, this is nowhere near enough info to do anything.
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nvisionmd
Film11
Join Date 03/2006
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Reply #2 April 9, 2006 3:19:13 PM
from GalCiv II ForumsGalCiv II Forums
Apparantly as said in his other thread: https://forums.galciv2.com/?AID=112357
That is the entirity of the error log. Like in the other thread, I suggest making sure that all drivers are up to date, especially those for the video card.
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nvisionmd
nvisionmd
Join Date 04/2006
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Reply #3 April 9, 2006 3:21:39 PM
from GalCiv II ForumsGalCiv II Forums
sorry for the double post. please refer to the "will not run post"
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nvisionmd
phbbt107
Join Date 03/2006
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Reply #4 April 9, 2006 3:26:51 PM
from GalCiv II ForumsGalCiv II Forums
you've mulitposted the same thign 3 times. It think that's a record. Try to give us ALL of the debug.err, including the system info. ALso, it may be because you're running at 1200x740. I read somewhere that you can play at any resolution as long as one of the numbers isn't below 768. Try running it at 1024x768. You could also try to run it in a window. Go to "C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\Prefs.ini" and change

[Video]
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

to

[Video]
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=0
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Tommymac
Join Date 03/2006
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Reply #5 April 9, 2006 3:29:18 PM
from GalCiv II ForumsGalCiv II Forums
If that is all you are getting then your DirectX is screwy. The debug.err pulls from the directX diag. you can get this maually by typing 'dxdiag' in the Start menu/Run line. Once it comes up click show all information and savethe file to your desktop you can open it up with notepad - post the first 6 or 7 sections here.
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nvisionmd
Ostsol
Join Date 02/2006
+1
Reply #6 April 9, 2006 3:31:34 PM
from GalCiv II ForumsGalCiv II Forums
Those video drivers are out of date. Try some new ones. Also, when a render device cannot be created that is a sign that either your installation of DirectX or your video drivers is corrupt or otherwise borked.
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nvisionmd
nvisionmd
Join Date 04/2006
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Reply #7 April 9, 2006 3:59:36 PM
from GalCiv II ForumsGalCiv II Forums
--------
System Information
------------------
Time of this report: 4/9/2006, 16:57:27
Machine name: NVS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 09/20/04 15:56:30 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 286MB used, 5609MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON X800 XT Platinum Edition
Manufacturer: ATI Technologies Inc.
Chip type: RADEON X800 XT Platinum Edition AGP (0x4A50)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4A50&SUBSYS_003A1043&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/21/2006 23:46:46, 256512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/21/2006 23:46:25, 1505792 bytes
Device Identifier: {D7B71EE2-0910-11CF-3A6A-3020A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4A50
SubSys ID: 0x003A1043
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)YUY2,YUY2) Frames(Prev/Fwd/Back)0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)YUY2,YUY2) Frames(Prev/Fwd/Back)0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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nvisionmd
nvisionmd
Join Date 04/2006
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Reply #8 April 9, 2006 4:02:06 PM
from GalCiv II ForumsGalCiv II Forums
--------
System Information
------------------
Time of this report: 4/9/2006, 16:57:27
Machine name: NVS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 09/20/04 15:56:30 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 286MB used, 5609MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON X800 XT Platinum Edition
Manufacturer: ATI Technologies Inc.
Chip type: RADEON X800 XT Platinum Edition AGP (0x4A50)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4A50&SUBSYS_003A1043&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/21/2006 23:46:46, 256512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/21/2006 23:46:25, 1505792 bytes
Device Identifier: {D7B71EE2-0910-11CF-3A6A-3020A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4A50
SubSys ID: 0x003A1043
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)YUY2,YUY2) Frames(Prev/Fwd/Back)0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)YUY2,YUY2) Frames(Prev/Fwd/Back)0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)NV12,0x3231564e) Frames(Prev/Fwd/Back)0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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nvisionmd
Mistoffeles
Join Date 04/2006
0
Reply #9 April 9, 2006 4:02:23 PM
from GalCiv II ForumsGalCiv II Forums
Update your video drivers.

Reboot.

Update DirectX (using Windows/Microsoft Update).

Reboot.

Update to the latest non-beta version of the game.

Don't need to reboot as far as I know.

If this doesn't work, run DXDIAG.EXE and create a report manually and repost it here.
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nvisionmd
nvisionmd
Join Date 04/2006
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Reply #10 April 9, 2006 4:04:16 PM
from GalCiv II ForumsGalCiv II Forums
again sorry about the posts
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Tommymac
Join Date 03/2006
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Reply #11 April 9, 2006 4:14:03 PM
from GalCiv II ForumsGalCiv II Forums
You are running a dual cpu machine. There isa Sticky Thread with instructions on how to fix some things with that setup. https://forums.galciv2.com/?ForumID=274&AID=102033#862130 You have to set Hyperthreading to 1 I believe.

It's funny your debug.err log is not pulling all the dxdiag stuff - that tells me something is probably hosed with your directX install. Go to Microsoft's site and re-install it.
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nvisionmd
The Seer
Join Date 12/2001
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Reply #12 April 9, 2006 4:17:09 PM
from GalCiv II ForumsGalCiv II Forums
Current Display Mode: 1280 x 720 (32 bit) (60Hz)


Haven't read your other thread but the min res is 1024 * 768. so the width is good enough but the height is not, it must be 768 or higher. You can set it in the prefs.ini in "My Documents\My Games\GalCiv2" or delete it.

If that's was allready mentioned or is not the problem sorry.
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Peace Phoenix
Join Date 01/2004
+25
Reply #13 April 9, 2006 4:17:31 PM
from Stardock ForumsStardock Forums
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)

Are you able to set some affinity for the CPU? Since you have 2, there may be some strange behavior.

BTW, your display is still 1280*720.
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The Seer
Join Date 12/2001
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Reply #14 April 9, 2006 4:20:36 PM
from GalCiv II ForumsGalCiv II Forums
Seems phbbt107 allready mentioned the res...


I think I know when the edit doesn't work anymore... As soon as another post is made you can't edit the ones before..
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nvisionmd
DroneFragger
Join Date 03/2006
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Reply #15 April 9, 2006 5:07:22 PM
from GalCiv II ForumsGalCiv II Forums
I think its there to stop people changing posts like this:

Some Spamma wrote:
Do you think adding "blahblahbalh" is a good idea?

Some other dood Wrote:
Yes.

To:

Some Spamma wrote:
Do you think that "Someone" Is stupid and ugly?
(edited 1 times in total)

Some other dood Wrote:
Yes.
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