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dean4rowland
dean4rowland
Join Date 03/2006
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Game crashes same spot every time...on the first load page where they show a hint

March 28, 2006 8:18:32 AM from GalCiv II ForumsGalCiv II Forums
I haven't even got to play the game yet. Every time I start a new game and then go to play, it crashes on the load screen with the hint. I used SmartException, but it wont pick up the crash. I think it doesn't pick it up because wqhen it crahses, my computer restarts. PLEASE HELP ME
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dean4rowland
Peace Phoenix
Join Date 01/2004
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Reply #1 March 28, 2006 8:42:49 AM
from Stardock ForumsStardock Forums
Could you post your debug.err file?
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dean4rowland
dean4rowland
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Reply #2 March 28, 2006 8:46:10 AM
from GalCiv II ForumsGalCiv II Forums
how do i post my debug.err file
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dean4rowland
Quinnf
Join Date 03/2006
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Reply #3 March 28, 2006 8:51:08 AM
from GalCiv II ForumsGalCiv II Forums
Do a Windows find (Start->Search->enter "debug.err" click ok) then when it finds the file open it, select all of the file, copy it and paste it into a post on here.
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dean4rowland
dean4rowland
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Reply #4 March 28, 2006 8:56:49 AM
from GalCiv II ForumsGalCiv II Forums
Debug Message: Version v1.0X.2 last updated on: Tue Mar 7 15:02:59 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/27/2006, 18:26:11
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KELLY-B10889771
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion zv5000 (PR443UA#ABA)
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Physical Memory: 1406MB RAM
Page File: 439MB used, 2867MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI MOBILITY RADEON 9000/9100 IGP
Manufacturer: ATI Technologies Inc.
Chip Type: MOBILITY RADEON 9100 IGP AGP (0x5835)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5835&SUBSYS_006B103C&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6436
Driver Date: 5/16/2004 00:29:34
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1002&DEV_4341&SUBSYS_006B103C&REV_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.5170
Driver Date: 7/8/2004 17:24:02
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ATI MOBILITY RADEON 9000/9100 IGP
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 bebe42e0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\kelly\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\kelly\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\kelly\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 4.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 42
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
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dean4rowland
Peace Phoenix
Join Date 01/2004
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Reply #5 March 28, 2006 9:20:09 AM
from Stardock ForumsStardock Forums
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6436
Driver Date: 5/16/2004 00:29:34
DirectX Acceleration Enabled: Yes

Well, try to update your drivers. It can do wonder. And it is also in the Readme.txt
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dean4rowland
dean4rowland
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Reply #6 March 28, 2006 9:24:37 AM
from GalCiv II ForumsGalCiv II Forums
When I go to update the driver it tells me that i have the best driver for this card. Any suggestions?
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Patrick Stephens
Join Date 01/2006
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Reply #7 March 28, 2006 9:26:03 AM
from GalCiv II ForumsGalCiv II Forums
There's a few people using the mobility ATI cards and experiencing problems so just have a quick search on these forums and you should be able to find a link to new drivers to use.
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dean4rowland
dean4rowland
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Reply #8 March 28, 2006 9:51:08 AM
from GalCiv II ForumsGalCiv II Forums
OK. Thanks for your help . Sorry If I sound like a dummy.
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dean4rowland
TriPp
Join Date 03/2006
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Reply #9 March 28, 2006 10:45:51 AM
from GalCiv II ForumsGalCiv II Forums
Speaking of updating drivers i cant update mine. When i do gc2 doesnt even run, it takes like10 mins for the play menu to load (it fades in frame by frame) and i havnt got past that point kuz i just cant. Anyway could sumone tell me why my old driver work better than my new ones? ....or better yet why dont the new ones work at all?

Radeon 9250.
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dean4rowland
HEEGZ
Join Date 02/2006
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Reply #10 March 28, 2006 11:07:04 AM
from GalCiv II ForumsGalCiv II Forums
You need new drivers. Alot of people are having luck with Omega Drivers.

Also your audio drivers are 2 years old as well, and I'd update them too.

Also, try running the game at the same resolution as your desktop, just to make sure you can run it. Try running at different resolutions once you are sure you can run the game.

I'm 90% sure it is your old drivers on your mobile gfx card though.
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dean4rowland
Martimus
Join Date 04/2003
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Reply #11 March 28, 2006 11:24:41 AM
from GalCiv II ForumsGalCiv II Forums
When I go to update the driver it tells me that i have the best driver for this card. Any suggestions?


Go to the ATI website and look up the driver there. They have one from January of this year at least, since that is the version I am using. They probably have a newer one than that too.
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dean4rowland
SrGalen
Join Date 01/2005
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Reply #12 March 28, 2006 11:57:10 AM
from Stardock ForumsStardock Forums
I have the same issue on my HP zd7000 - HP doesn't have any newer drivers (1/2004) (5600 card) and the NVIDIA site's latest drivers won't install - the setup quits.
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dean4rowland
HEEGZ
Join Date 02/2006
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Reply #13 March 28, 2006 12:10:48 PM
from GalCiv II ForumsGalCiv II Forums
NVIDIA site's latest drivers won't install - the setup quits.


Have you tried getting help from nvidia? You might have a corrupt download and need to redownload the drivers. Also, the Omega Drivers link I posted above might work for you as well.
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dean4rowland
Frogboy
Join Date 03/2001
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Reply #14 March 28, 2006 12:26:58 PM
from GalCiv II ForumsGalCiv II Forums

These are ATI drivers so nVidia won't be helpful for that.

This is the same card my laptop has in it and it's what I use to demo the game when I visit the game magazines.  You just need newer drivers.

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dean4rowland
SrGalen
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Reply #15 March 28, 2006 1:27:32 PM
from Stardock ForumsStardock Forums
Downloaded it - will give it a try when I get home.  Thanks.
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dean4rowland
SrGalen
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Reply #16 March 28, 2006 1:31:35 PM
from Stardock ForumsStardock Forums

Frogboy - what version of the nVidia drivers are you using for the 5600?  The one that wouldn't install is 81.98.
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dean4rowland
HEEGZ
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Reply #17 March 28, 2006 1:47:58 PM
from GalCiv II ForumsGalCiv II Forums
I think he was referring to the OP's gfx card, not yours.

Card Name: ATI MOBILITY RADEON 9000/9100 IGP
Manufacturer: ATI Technologies Inc.
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