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Frogboy
Frogboy
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Beta 5 - nVidia crash troubleshooting thread

December 17, 2005 11:24:33 AM from GalCiv II ForumsGalCiv II Forums

For those of you with nVidia cards who are finding that the game crashes almost immediately try this build:

https://www.galciv2.com/beta/builds/gc-nvidia.zip

Unzip the two files into your GalCiv II directory and let us know if this addresses the issue.

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Frogboy
jakanc
Join Date 08/2003
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Reply #1 December 17, 2005 11:39:35 AM
from Stardock ForumsStardock Forums
I get a 404 file not found error when I click on the link. I'm off to see King Kong so I'll check back in when I get home. Good luck on fixing the probelm.
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Frogboy
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Reply #2 December 17, 2005 11:46:47 AM
from Stardock ForumsStardock Forums
Fixed.  I had spelled nvidia wrong.
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Frogboy
delta leader
Join Date 03/2005
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Reply #3 December 17, 2005 12:13:24 PM
from Stardock ForumsStardock Forums
IT WORKS thank you thank you thank you for spending so much personal time on this frog boy. so why dont you go ahead and tell us whats in the new beta. can i upgrade my ships now?
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Frogboy
Suralle
Join Date 07/2004
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Reply #4 December 17, 2005 12:16:42 PM
from Stardock ForumsStardock Forums
Besides the not recognizable certificate which I blew past the load works fine now...

Superb job...

<>

Letters of Appreciation all around.
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Frogboy
Comnenus
Join Date 01/2003
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Reply #5 December 17, 2005 12:24:26 PM
from GalCiv II ForumsGalCiv II Forums
Fixed. Good job. I hate playing on my laptop (except when I'm on meetings). Now let's see if the flagship gets upgraded .
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Frogboy
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Reply #6 December 17, 2005 12:24:44 PM
from Stardock ForumsStardock Forums

Great.  However, we need you to do one more thing...

Delete (or move elsewhere) your c:\my documents\my games\galciv2 directory

The "fix" we put in there may only work for those who have previously had it working.

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Frogboy
Comnenus
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Reply #7 December 17, 2005 12:28:05 PM
from Stardock ForumsStardock Forums
Frogboy,

I'm not quite sure what you want us to do. Or better to say why you want us to do this?
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Frogboy
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Reply #8 December 17, 2005 12:30:57 PM
from Stardock ForumsStardock Forums

The bug was that for whatever reason, on nVidida cards, the DirectX call to query what resolutions your card suports returns NULL.

So the fix is to have it clear out the resolutions if it returns NULL.

What I want to double check on is whether the game is working for you guys now simply because it's already got a list of working resolutions from the previous time you had the game running.

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Frogboy
Comnenus
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Reply #9 December 17, 2005 12:44:52 PM
from GalCiv II ForumsGalCiv II Forums
OK. I opened new subdirectory in c:\....\my documents\my games and moved there entire galciv2 directory so that the path was:

c:\....\my documents\my games\test\galciv2

and I started the game. It worked but when i checked the my games subdirectory I found galciv2 both there and one level down, in test subdirectory. I mean I have now:

c:\....\my documents\my games\galciv2
and
c:\....\my documents\my games\test\galciv2

Is that what you want ed us to do?
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Frogboy
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Reply #10 December 17, 2005 12:58:20 PM
from Stardock ForumsStardock Forums
Yep.  Just wanted to see if it still worked.
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Frogboy
Comnenus
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Reply #11 December 17, 2005 1:00:25 PM
from Stardock ForumsStardock Forums
It did. Just checking, did you see one of my previous posts where I said that it worked without fix on my laptop with NVIDIA Quadro FX Go 1400?
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Frogboy
DireFog
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Reply #12 December 17, 2005 2:08:24 PM
from Stardock ForumsStardock Forums
It works for me without the fix... Version 0.80[b].008 just downloaded via SDC. Geforce 6800GT, 81.95 drivers. I can start a new game without problems, even after moving the old folder out of the way.
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Frogboy
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Reply #13 December 17, 2005 2:12:38 PM
from Stardock ForumsStardock Forums

Must be a particular set of nVidia cards then. Either way, should be set now.

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Frogboy
delta leader
Join Date 03/2005
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Reply #14 December 17, 2005 2:17:31 PM
from Stardock ForumsStardock Forums
just my luck to have one of those particular cards. well it works now and everyones happy and all frogboy wants for christmas is a break. thanks again.
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Frogboy
Glavius
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Reply #15 December 17, 2005 3:08:57 PM
from Stardock ForumsStardock Forums
Woo Hoo! finally I can start finding all new bugs and finding even more things that I absolutely hate! yay!

Thank you!
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Frogboy
jakanc
Join Date 08/2003
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Reply #16 December 17, 2005 4:52:04 PM
from Stardock ForumsStardock Forums
Fixed my problem as well. Thanks for all the hard work.
FYI, Kong was great!!
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Frogboy
Supreme Shogun
Join Date 11/2005
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Reply #17 December 17, 2005 5:56:12 PM
from Stardock ForumsStardock Forums
Amen! Fix works!! System Specs: AMD Athlon ~ 1.6GHz 1MB Ram, Windows XP Home, Nvidia 5200FX ,AGP 4x, 128 MB video card, Sound is Creative Sound Blaster 24-Bit.
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Frogboy
Kintor
Join Date 12/2005
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Reply #18 December 17, 2005 6:11:39 PM
from Stardock ForumsStardock Forums
He He, just got the patch and the game loaded, thanks for getting to the problem so quickly (and on a weekend)..
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Frogboy
magus
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Reply #19 December 18, 2005 9:49:41 AM
from GalCiv II ForumsGalCiv II Forums
Brad,

I encountered the problem with a NVIDIA GeForce FX 5950 Ultra and the patched files fixed the issue for me.
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Frogboy
One-Eye
Join Date 05/2003
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Reply #20 December 18, 2005 2:57:55 PM
from Stardock ForumsStardock Forums
Just to add information. I have an nVidia card, but Beta 5 worked fine without needing the patch. Here is the video section from a debug file

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6800
Manufacturer: NVIDIA
Chip Type: GeForce 6800
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00C1&SUBSYS_024510DE&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell 1905FP (Analog)
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7124
Driver Date: 12/15/2004 11:01:00
DirectX Acceleration Enabled: Yes

Don't know if it helps or if this information is needed, but it does appear to affect some cards and not others. Thanks for all the hard work.
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Frogboy
Supreme Shogun
Join Date 11/2005
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Reply #21 December 18, 2005 6:57:48 PM
from Stardock ForumsStardock Forums
I have noticed since patch it is unstable.. within 30 to 50 turns I will always CTD. Thank god for autosave, eh?
I'll start sending in those smart exceptions.
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Frogboy
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Reply #22 December 19, 2005 2:07:26 AM
from Stardock ForumsStardock Forums
The best way to get into the gamma, btw, is to be posting smart exceptions and other things so that we can solve problems people run into.
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Frogboy
Steevodeevo
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Reply #23 December 19, 2005 1:06:10 PM
from Stardock ForumsStardock Forums
BrAD should all NVidea users patch up with this or just if the game doesnt start up at all. I notice thewre was a mini-patch yesterday - anthing relevent on that?
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Frogboy
CariElf
Join Date 08/2001
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Reply #24 December 19, 2005 2:08:05 PM
from Stardock ForumsStardock Forums
If it works for you, you can wait for today's update before doing anything. The issue was only happening for people who run GC2 in software mode.
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Frogboy
Suralle
Join Date 07/2004
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Reply #25 January 10, 2006 2:45:40 PM
from Stardock ForumsStardock Forums
Question is, do the patches work for this latest update on 01/09. Here goes!

W/R
Suralle
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