Home | Recent Posts New Topic
Kbot118102
Kbot118102
Join Date 01/0001
+1

Failed to authenticate Fences with Steam

December 12, 2023 10:28:10 PM from Stardock ForumsStardock Forums

I recently upgraded to windows 11 from windows 10. I did a full wipe of my computer when I did it. I was using fences 3 and loved it. I bought fences 4 and have been getting an error.

Failed to authenticate Fences with Steam. Please ensure that Steam is logged in with a working internet connection and try again. If you are still having a problem please contact support. Result code -203

 

I have tried uninstalling and reinstalling, running sasSteam, and using the purge file that is providing in the support section of this website. Please let me know if there is anything else that I can do because I am unable to figure out the issue.

fences
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
basj
Join Date 03/2001
+1675 sdemployee
Reply #1 December 12, 2023 10:58:53 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Just to confirm, you bought Fences 4 through Steam or through Stardock direct?

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
Kbot118102
Join Date 01/0001
+1
Reply #2 December 12, 2023 11:42:55 PM
from Stardock ForumsStardock Forums

I bought fences through steam

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
basj
Join Date 03/2001
+1675 sdemployee
Reply #3 December 13, 2023 12:04:32 AM
from Stardock ForumsStardock Forums

Okay, I have installed my system with Fences 4 from Steam a few moments ago. Fences 4 activated and confirmed working. So, please try again, maybe there was a Steam/connection issue. Just check if Fences 4 appear on your Steams account and Steam is running while activating. Report back.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
Kbot118102
Join Date 01/0001
+1
Reply #4 December 13, 2023 1:59:25 PM
from Stardock ForumsStardock Forums

Yes Fences 4 is in my library and I opened it through steam so steam is running.

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
basj
Join Date 03/2001
+1675 sdemployee
Reply #5 December 13, 2023 8:30:14 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
sdrohan
Join Date 10/2012
+731 sdsupport
Reply #6 December 15, 2023 4:54:32 PM
from Stardock ForumsStardock Forums

This is almost always a temporary issue (with the Steam client).

Has it since activated for you?

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
Kbot118102
Join Date 01/0001
+1
Reply #7 December 15, 2023 10:09:10 PM
from Stardock ForumsStardock Forums

It has not I tried to uninstall and reinstall again. 

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
Kbot118102
Join Date 01/0001
+1
Reply #8 December 21, 2023 7:47:56 PM
from Stardock ForumsStardock Forums

It still has not worked for me. The same thing is happening.

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
basj
Join Date 03/2001
+1675 sdemployee
Reply #9 December 21, 2023 8:22:42 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
sdrohan
Join Date 10/2012
+731 sdsupport
Reply #10 December 22, 2023 12:04:20 PM
from Stardock ForumsStardock Forums

Try:

Creating a new Windows Admin account:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Under it, open Steam, then 'Play' Fences from within it

If it works there, it will be fixed on your main Windows account as well. 

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
Kbot118102
Kbot118102
Join Date 01/0001
+1
Reply #11 December 26, 2023 12:14:44 PM
from Stardock ForumsStardock Forums

Thank you this has fixed the issue.

+1
Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: