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Crashing and crashing... And crashing some more...

galciv iv bug reports
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SeiKo75
SeiKo75
Join Date 03/2021
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Reply #26 February 5, 2022 8:54:19 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

I have win 11 version 21H2 build 22000.434 norwegian 

Ryzen 5 5600x

32 GB ram

RTX 3060 12 GB

Should be good enough...

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SeiKo75
scifi1950
Join Date 02/2005
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Reply #27 February 5, 2022 11:19:03 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

RAM=16 GB

# Sectors=several, Starting sector=Huge, Abundant everything, Recommended System=12GB 4 CPU cores

AI Opponents=11

Unfortunately my good gaming rig with 32GB and better graphics card is in the shop with a wonky MB or I'd be maxxing the settings out.

 

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SeiKo75
Danzelot_667
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Reply #28 February 5, 2022 12:12:11 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

1.) Games crashes as soon as I start it

 

2.)

Edition Windows 11 Home

Version 21H2

Installiert am ‎17.‎01.‎2022

Betriebssystembuild 22000.434

Leistung Windows Feature Experience Pack 1000.22000.434.0

 

3.) Language:

Test Version: English

Standard Game Version: German

 

4.) PC: Notebook

Prozessor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz   2.50 GHz

Installierter RAM 16,0 GB (15,8 GB verwendbar)

GTX1650 8GB

GTX 1650GTX

 

GTX1650

 

 

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SeiKo75
Joseph kile
Join Date 05/2003
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Reply #29 February 6, 2022 9:51:20 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

I have Win10 with Intel core I5-7400 CPU@3.00 Ghz & 16 ram, English.  I finally got the game to work a couple of days ago by using the main game files' exc. #1, the game will not launch for Epic launcher still. The version is beta .77a.277398.  I have had two crashes in about 9++ hours of current game, seemly random, not that I can tell I am doing anything to cause, like clicking before turn ends. Re-loading last save & continues goes okay.

 

jmk

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SeiKo75
Jim9999
Join Date 06/2007
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Reply #30 February 7, 2022 1:57:10 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Was having similar problems and maybe, just maybe I solved the issue for me at least. I went over an hour with no crashes which was unusual. Before any crash, my mouse suddenly slowed down so I exited. (This is Win 11) Then looking at services, I deleted (disabled) 2 Adobe services, one was an auto update check and another to check for genuine product. Not sure if services looking at 'there is an update available' interfered.   Anyway, I hope this pans out. 

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SeiKo75
m.schneider8798
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Reply #31 February 7, 2022 3:26:08 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

it startet once, since restarting (changed the language) the game crashes directly after starting out of the epic launcher.

got a high spec ROG 703gx, 200gb nvme left, win11, last nividia driver installed.  reinstalled the game a few times, didnt work.

testet with both branches, same crash behavior.

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SeiKo75
slarjy
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Reply #32 February 7, 2022 3:40:33 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Quoting ergie272,
reply 25

I too have intermittent crashes, once an hour more of less.

I'm sorry to hear this. Crashes are maddening. Given that many people are playing this game without issue, I suspect you are experiencing problems that are specific to your hardware. I don't envy the developers trying to track this down.

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SeiKo75
golden-alex6479
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Reply #33 February 8, 2022 12:51:22 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

the same problem. The game does not start.  Start screen "Loading"

 

Games crashes as soon as I start it

 

Windows 10 Pro   20H2        19042.1466       

 

Test Version: English

in options  set  Russian.  But dont support... 

 

Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz   2.90 GHz

RAM 16,0 ГБ

RX 560 2 gb

 

Before the update, a small update to C++ Redistr was downloaded

 

 

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SeiKo75
m.schneider8798
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Reply #34 February 8, 2022 2:05:18 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Quoting Jeff Yutzler,
reply 32


Quoting ergie272,
reply 25

I too have intermittent crashes, once an hour more of less.



I'm sorry to hear this. Crashes are maddening. Given that many people are playing this game without issue, I suspect you are experiencing problems that are specific to your hardware. I don't envy the developers trying to track this down.

 

 

 

made a new clean win11 install (format c) today. same crash behavior. its not the hardware!

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SeiKo75
scifi1950
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Reply #35 February 8, 2022 2:07:54 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Hopefully many of our problems disappear with all the crash fixes they put in 77b   

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SeiKo75
m.schneider8798
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Reply #36 February 8, 2022 3:58:49 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

hmm, with the installation of the game comes a old vc redr for x64. get https://docs.microsoft.com/de-DE/cpp/windows/latest-supported-vc-redist?view=msvc-170     2015-2022 x64 vc redr. solved my problem. found the old redr just because of the fresh OS.

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SeiKo75
Danzelot_667
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Reply #37 February 9, 2022 6:19:17 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Yesterday evenning the Test Game Version stared for the first time since I bought it and I was able to play with out crash for 3 Hours.

Today I testet the regular game and changed the language to GERMAN but now I can't start the game any more...

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SeiKo75
Jim9999
Join Date 06/2007
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Reply #38 February 9, 2022 10:59:19 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Thought I solved the problem with background services in Win 11 -- played 2 1/2 hours with no problems. Played this morning and bang..another crash back to the Epic Startup Screen. No warning. So I await Stardock's genius to figure this out. I would like to see a crash log that can be read as a text file and not in gibberish so all the people can see it and look for commonalities.

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SeiKo75
No-One-No-Where
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Reply #39 February 9, 2022 4:23:10 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

One hint for everyone - if you havent done it already - try turning all graphics options to lowest settings possible (not resolution - keep that at whatever)

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SeiKo75
Danzelot_667
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Reply #40 February 10, 2022 4:41:22 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Starting the Game works fine at the moment, thanks but now it crashes when I want to load a save Game

I tried to load Auto-Saves and my Save games and GalCiv4 always crashed...

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SeiKo75
aerez4546
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Reply #41 February 11, 2022 11:21:54 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Quoting Danzelot_667,
reply 40

Starting the Game works fine at the moment, thanks but now it crashes when I want to load a save Game

I tried to load Auto-Saves and my Save games and GalCiv4 always crashed...

Are you trying to load save games from an earlier version, after the new update? If you got the game to start with the newest version, but try loading a save game from previous versions, ya it will probably crash. Not sure if that is what is causing you problems, just throwing out ideas.

Hope you get things working soon.

Happy Friday!

 

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SeiKo75
m.schneider8798
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Reply #42 February 13, 2022 2:07:09 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Try a new game, save the new game, close to desktop, try to load the new game. Same crash? When not, does the old save now work? 

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SeiKo75
Joseph kile
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Reply #43 February 14, 2022 6:48:45 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

I don't know what all above is causing your crashing problems.  BUT I could not get this game to launch after beta launched. I put 2-3 posts here & others areas and got very little feedback. I fiddled and checked all I could. Then, somehow my subconscious sent me to the game files, used the exc. there, and low& behold the game launched. This is the only way I can get the to launch. The game will NOT launch from Epic, whether I use test version or regular. However, I have to make a new short cut with every patch or major update!!

 

Like I said, I don't know if this might help someone, but I hope.

jmk

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SeiKo75
slarjy
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Reply #44 February 14, 2022 9:31:56 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

I forgot that you can launch the game from Epic. I've always used the desktop shortcuts.

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