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Arch_cl
Join Date 02/2013
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Lost serial key.

June 3, 2015 6:27:36 PM from Stardock ForumsStardock Forums

Hello. I recently found my CD of Galciv 2 Endless Universe in a pile of old game and wanted to play it again. The thing is, though, that I want to patch it up to it's latest patch version but in order to do so I need the serial key. Unfortunately I appear to have lost the case and manual quite some time a go. Is there any way of getting the latest patch without the serial key or getting a new serial key?

 

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The_Gear
Join Date 10/2013
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Reply #1 June 4, 2015 9:04:15 AM
from Stardock ForumsStardock Forums

Have you ever registered the game with us? If so, you would be able to download it. Without having done so, we would have no way to get you a new serial key.

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SPDPhoenix
Join Date 03/2006
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Reply #2 July 12, 2015 10:30:34 PM
from Stardock ForumsStardock Forums

I have 2 serials registered (DL and hard copy). How come I cant reactive any of them in a new PC. Last activation probably about 9 years ago.

 

"Stardock Product Activation could not write the activation signature"

 

What is that?

 

Redownload a registered game should have come activated.

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kryo
Join Date 05/2003
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Reply #3 July 13, 2015 7:49:42 AM
from Stardock ForumsStardock Forums

Try running as administrator.

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SPDPhoenix
Join Date 03/2006
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Reply #4 July 13, 2015 4:41:47 PM
from GalCiv II ForumsGalCiv II Forums

Always run as admin. Took me a bit of time to change the setting so I remember. Probably the serial numbers are still associated with the every old email address. The log said that the email address doesn't match.

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The_Gear
Join Date 10/2013
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Reply #5 July 14, 2015 9:45:16 AM
from Stardock ForumsStardock Forums

You'll need to use the old email address they've been registered to.

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SPDPhoenix
Join Date 03/2006
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Reply #6 July 15, 2015 4:53:00 PM
from GalCiv II ForumsGalCiv II Forums

Actually, it was a problem with the activation window. The one with problem uses 2 entry for email and serial key. The good one has entry for email, password and serial key. Don't know why the other laptop use a bad activation window.

 

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