Hello,

I bought this game several years ago and never played it. I thought I would play it now as I have some free time from working coming up and have run across a serial key problem.

At some point, I needed space in my house and put all of my games into a CD case and copied all the serial numbers into a word document. In the process of copying Galactic Civilizations I wrote the serial key out as a solid block without the - - - dashes in between the numbers/letters. When I downloaded Impulse to update the game, it stated invalid serial and please make sure to enter any and all - - dashes.

Does anyone know where the dashes go? My key is 28 characters long and I do not think I fall into they misprint category that I read about on here. I also have not received any help from e-mail support besides an automated e-mail.

I would appreciate any help in resolving this matter.

Thanks,

Saif