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Wurrzag
Wurrzag
Join Date 02/2006
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Elemental Beta Not Showing Up

September 21, 2009 2:43:59 PM from Stardock ForumsStardock Forums

I pre-ordered elemental a few months ago and recently got the email to test the beta.  I registered the game in impulse and receive the little confirmation message after doing so (bottom left or right).  Sadly, no option to install the beta comes up in either my software or my games.  This is with visibility of games turned all the way up.

 

Any ideas? 

 

Thanks

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Wurrzag
Toraa
Join Date 08/2009
+2
Reply #1 September 21, 2009 3:38:53 PM
from Stardock ForumsStardock Forums

UP
I got exactly the same problem

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Wurrzag
Elurian
Join Date 04/2006
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Reply #2 September 21, 2009 11:26:20 PM
from Stardock ForumsStardock Forums

I had the same issue (in fact, I think I may have ordered 3 copies since February, since I never received an e-mail from Stardock...).  There's an icon titled "Show Freeware and Demos" and another referencing "prereleases."  Make sure prereleases is clicked, and you may already have access.  Hope that helps!

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Wurrzag
Wurrzag
Join Date 02/2006
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Reply #3 September 22, 2009 10:11:41 AM
from Stardock ForumsStardock Forums

Thanks Elurian, you were right. 

It took me a little while to find the 'prerelease' button you were refering to, but for anyone else having the issue: go to the top left of the app right under the icon (with Impulse right next to it) click on the little button that looks like a sheet of paper, you should see the option to show pre-releases right there.

 

Thanks again Elurian!

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Wurrzag
Gargabee
Join Date 09/2008
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Reply #4 September 22, 2009 1:00:08 PM
from Stardock ForumsStardock Forums

Some people have not had the game show up despite having pre-releases checked. In this case:

-Click the menu button in the upper left
-Choose 'Preferences...'
-Click the 'Reset Data' button
-Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info.

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