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DynastyMaster62492
DynastyMaster62492
Join Date 05/2009
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Cant download sins of a solar empire

May 9, 2009 7:55:42 PM from Stardock ForumsStardock Forums

I am new to impulse and I recently spent $80 total on your games and cannot seem to download them all they do when i click download is say preparing, then retrying, then they stay at 0.0%  until they say error

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DynastyMaster62492
Reventian
Join Date 01/2009
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Reply #1 May 10, 2009 12:32:43 AM
from Stardock ForumsStardock Forums

My other friend has that same problem on his computer, I've beenn trying to figure it out.

 

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DynastyMaster62492
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #2 May 13, 2009 5:46:40 PM
from Stardock ForumsStardock Forums

It is possible that if you have some antivirus/antispyware/firewall software installed it may be interfering with Impulse. Please try adding exclusions for Impulse.exe within these types of programs. If this does not help, please send us your Impulse error log and your startup/dxdiag info as detailed in this thread: https://forums.stardock.com/341573

Send this information to support@stardock.com so we can look at your configuration to determine what is interfering.

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