Home | Recent Posts New Topic
Warlockdba
Warlockdba
Join Date 01/2007
0

Registration invalid.

August 8, 2008 11:50:00 PM from Stardock ForumsStardock Forums

As my copy of Galactic Civilizations was the Ultimate Edition, it came with Altarian Prophecy exspansion on the disk.  As the disk has one registration code what do I put in the Altarian Prophecy Serial Number slot?  I used the same code as GC, being the same disk, but it says I can not update as the code is invalid.   Any ideas?

 

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
Ron84zz4
Join Date 03/2006
0
Reply #1 September 6, 2008 12:03:21 AM
from Stardock ForumsStardock Forums

I'm getting the same exact error for the same reason. Any one?

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
kutte128
Join Date 09/2008
0
Reply #2 September 28, 2008 11:30:48 AM
from Stardock ForumsStardock Forums

same here.
i have a Gold Version.

new, not an used ebay one

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
jgreath
Join Date 02/2008
0
Reply #3 November 5, 2008 9:20:16 PM
from Stardock ForumsStardock Forums

I'm having the same issue.  Purchased a new copy of GalCiv Ultimate in a jewel case from Target several months ago.  Stardock Central allows me to update both, but doesn't seem to have the latest updates available.  Impulse allows me to update GalCiv, but complains about my serial key when I try to update Altarian Prophecy.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
Tekkablade
Join Date 05/2008
0
Reply #4 November 6, 2008 1:27:12 AM
from Stardock ForumsStardock Forums

I also ran into this issue with my Ultimate Edition...

Sent them an email and a link to this post.  Let's see what happens...

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #5 November 6, 2008 3:17:20 PM
from Stardock ForumsStardock Forums

For serial number troubles you will have to contact support@stardock.com. The reason is you cannot post account information or serial numbers on the public forums. We will get the issue sorted out for you as soon as possible.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
jgreath
Join Date 02/2008
0
Reply #6 November 7, 2008 2:07:04 PM
from Stardock ForumsStardock Forums

I contacted the supplied e-mail address on 11/05/2008.  No solution, yet.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #7 November 13, 2008 2:32:18 PM
from Stardock ForumsStardock Forums

I'm glad to see everything was resolved in the ticket. Please let us know if you have further troubles.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
PointyB
Join Date 02/2008
0
Reply #8 November 22, 2008 12:34:58 AM
from Stardock ForumsStardock Forums

And here I was digging through boxes for the past 30 minutes looking for the jewel case to see if I missed the code.  I should have came here first.  I have the Ultimate Edition as well and there is only one code on the case.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #9 December 3, 2008 4:44:06 PM
from Stardock ForumsStardock Forums


The Ultimate edition of GalCiv2 is not yet available through Impulse. We are hoping to have all versions of the software available this week provided they stage and load correctly in all languages. My apologies for the wait. Please try again later this week to see if it has been made available. If you like you can send me your serial number so I can manually set it up from this end to save you time.

The Ultimate edition of GalCiv1 is, of course. If you are having troubles with those serial numbers you will need to contact support@stardock.com as none of the account information can be posted here.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
NESWizard
Join Date 11/2008
0
Reply #10 December 12, 2008 10:30:40 PM
from Stardock ForumsStardock Forums

I am having the same problem. The Ultimate Edition is available. How do I get my key switched over? Or do I have to email my info to Stardock?

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #11 December 15, 2008 1:44:55 PM
from Stardock ForumsStardock Forums

You will need to email it into support@stardock.com so that we can look at the account information. Private information like that cannot be shared on the forums for obvious reasons of course.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #12 December 15, 2008 3:03:48 PM
from Stardock ForumsStardock Forums

Please note that the Ultimate edition is still not available for download through Impulse. We can attach your serial number to your account for you manually so that we can save you time in the future once the game becomes a possible download through Impulse if you like. Sorry for the wait.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
NESWizard
Join Date 11/2008
0
Reply #13 December 15, 2008 8:27:51 PM
from Stardock ForumsStardock Forums

I cheated. GalCiv Ultimate is only $3.99 so I bought that and applied the code to the Altarian expansion. Thanks!

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
DorkCoffeez
Join Date 03/2006
+115
Reply #14 December 16, 2008 10:48:14 AM
from Stardock ForumsStardock Forums

That would be GalCiv1 then and you should be fine. GalCiv2 is still pending for the Ultimate version.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
hmudd67
Join Date 02/2009
0
Reply #15 February 16, 2009 6:55:52 PM
from Stardock ForumsStardock Forums

No, Galactic Civilization Ultimate not available just Galactic Civilization II Ultimate is. I wish this would get fixed.

Reason for Karma (Optional)
Successfully updated karma reason!
Warlockdba
hmudd67
Join Date 02/2009
0
Reply #16 February 6, 2011 5:12:38 PM
from Stardock ForumsStardock Forums

I am still waiting for this to be fixed.

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: