Arnor won't start

Whenever I start Arnor the screen flashes between the desktop and black until after a few seconds it's about 90% black and it freezes. I have downloaded every updated driver from the Gateway support website. Thanks for the help.

Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/23/2008, 13:05:15
DirectX Version: DirectX 10
Machine Name: ROBERTLAPTOP-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545)
Languages: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: P-6831FX
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz (2 CPUs), ~1.7GHz
Physical Memory: 3070MB RAM
Page File: 997MB used, 5326MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800M GTS
Manufacturer: NVIDIA
Chip Type: GeForce 8800M GTS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0609&SUBSYS_0690107B&REV_A2
Display Memory: 512 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6746
Driver Date: 11/14/2007 23:03:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Speakers (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 18:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (SPDIF) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 18:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (HDMI Out) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 18:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 8800M GTS
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Users\Robert Laptop\Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Users\Robert Laptop\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Error loading mission 16 from C:\PROGRA~1\Stardock\TOTALG~1\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

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Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor

Debug Message: Game Resolution: 1024 x 768

Driver Version: 7.15.0011.6746
Driver Date: 11/14/2007 23:03:00
(old)

You are running the game at 1024 x 768 while your desktop is 1440 x 900?
Try changing it to match.

And it might help if you installed the correct driver for you monitor.

And it would also help if you installed the latest drivers from Nvidia.com, instead of relying on Gateway stuff.

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Thanks for the info. I'll try changing the resolution. I'm on a Gateway laptop, and I've downloaded every driver from Gateway, and I'm not seeing a monitor driver on their list. When I'm not on the road I hoop up my laptop to a monitor, so perhaps the outdated monitor driver is for the other monitor, and not my laptop. With regards to the Nvidia drivers, when I go to their website and try to locate drivers for the video card, I get a message to go to Gateway.com for their drivers. It won't let me proceed at Nvidia. Just now I hooked up my laptop to the larger stand-alone monitor, and the game works fine. When I try to play the game from the laptop alone, it won't work. So yes, it must be some kind of problem with the laptop's monitor. Weird. I might have to call Gateway.

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