I recently bought the game, and installed it and entered the serial number, hwever I was nt online at the time, so I just started plaing, and did not enter my e-mail address, however I now have internet conection, and downloaded the update, and installed, I try to open the game, and it ask's me to enter my e-mail address and my serial number, however it pops up saying error activating product, and pops up a not pad saying:
Application start: 2007-3-20 19.19.57
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Activation result: 12
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.
Sorry I am not the most computer literate person, but any help would be appreciated.
