Hello,

I purchased the electronic download (no cd option) and my bank account was charged for the amount but I am unable to download anything. After step 3 (Complete Order) I received an error message:
"We’re sorry, but the webstore is unable to process your order. If you need your shipment sent to a different country from your billing address country, please contact sales@stardock.com."

I have emailed the sales and support divisions with a similar message I am typing here.
What needs to be done so that I can download everything I need in order to get started? I am also confused in regaurds to "the webstore is unalbe to process your order" and yet my bank account was charged for the advertised amount.
Any help would be most appreciated...
Thank you in advance,
Dreygon
Email: ncg_merlyn@hotmail.com