I bought the European version of Galactic Civ II and am trying to download the update. I follow the links to the Serial number swap for Paradox(Europe) page and enter the Collectors Edition Code begining with GC2- along with my e-mail address, but when I submit the information a message appears saying "The serial number I have entered does not match and data that is in our system. Please verify that you typed it in correctly."
I have verified the code several time, but without any luck in downloading the patch. Has anyone had this experience as well. Does anyone know who I can contact to solve this issue?
Thanks