Did you have DL registered on a third account? In any case, if you're still having trouble I'd advise recontacting support (hopefully your ticket is still open).

I am not able to download Sins Of Solar Empire.

It is listed as available on SDC but there is no option to instal.

I bought the product, but I am experiencing persistent timeouts whilst trying to donwload aspects of the software. I have tried both servers.

My log:


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.48.485, build: 160

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: NVIDIA GeForce 6600 GT
Driver Version: 6.14.11.6218
System Dir: C:\WINDOWS\system32
Time / Date: 07:44:44 -- Wednesday, October 03, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc2.stardock.com
Server Dir: public
Network Id: drengin
Name: Movies for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.0.017
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 09/27/2007

-- [Account] --------------------------------------------------------
First Name: x
Last Name: x
Email: x

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_Movies.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_Movies.xml 1
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 1 | -14 The Url is invalid
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 2 | -14 The Url is invalid
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 3 | -14 The Url is invalid
Server: Using other server http://sdc1.stardock.com
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 1 | -14 The Url is invalid
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 2 | -14 The Url is invalid
Download: C:\DOCUME~1\ROGUET~1\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 3 | -14 The Url is invalid
Result: Installation failed (32)

Please check your server links actually point to the content.

its all good. I figured I'd try downloading the expansion pack then try movies and media etc again ..

I'm guessing there aren't any such things for the first game, but when you install the expansion it finds the relevant content ..

been playing all day as it happens.

do find a few thing annoying/uneccessary such as logistics and ship/fleet grouping. it has a knock on effect of making it a pita to get troop ships to their destinations without loosing them - as only later on in the game can you get enough logistic points to get a cruiser/some fighter escorts and a troopship into a fleet.

Oh and if I happen to add a troop module onto a ship of the line or heavy cruiser, if I take the planet, I loose the ship? that doesnt seem very fair ..

finally, ships dont seem to gain experience? part of the joy of similar games is the ability to stay behind technologically, relying on your experienced fleet to deal with technologically superior but green invasions etc.

I also would like to see planetary governors come from a pool. you can hire them and they all have different personalities/skills etc.

You can simply right click on each item in Stardock Central, and choose the archive option. Then navigate to C:\Program Files\Stardock\Stardock Central\BACKUP in explorer and copy the .sdc files there off to a safe place along with a copy of the installer for Stardock Central itself, and you're all backed up.

Pretty much, yep.

I just bought Dark Avatar for download, but it still shows as PURCHASE in Stardock? Am I missing something? Where's my expansion?

Did you try registering the serial in sdcentral?

thanks netriak and kryo, thats what it was (and Kryo, being born and raised in MI, I know thats its past 730, don't you ever sleep man?

Is it looping over and over? If so, make sure to check the show prerelease versions box, then try it.

Any suggestion as to why I can't download the full game using Stardock Central?

Thus far, I was able to download:

GalCiv2: Dread Lords to version 1.50.130
Height Maps to version 1.59.022
Twilight of the Arnor: In progress for version 0.91[b].001

I keep getting the following text for the rest of the downloads:

Download: C:\DOCUME~1\Jay\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 1 | -18 HTML code was detected within the download

That appears to be the relevant line in the log file. Doesn't matter which server I use, I still get that error message in the log.

I get this message for...

Tutorials
Movies
Multimedia
Dark Avatar (Expansion Pack)

Note: I've had all of these working just perfectly fine before but cannot locate my installation media so I opted to download them since I can.

Any suggestions?

**EDIT for UPDATE**

Well, I found my DA cd and used it to install DA. Now the Stardock Central client will happily update the GC2 applications I listed above that it wouldn't install. Someone might want to check the base installers to make sure that they are okay since I couldn't get them to download / install until I installed DA from the install media. Otherwise, someone could be left in a bind without the physical media.

As I mentioned in the edit, I found my DA install disk and used it. From that point forward, updating worked flawlessly.

It's just for some reason, it was refusing to download those items from scratch. GC2, Height Maps, and TA downloaded without a hitch.

Not sure what support could do for me at this point as I have all of my GC2 stuff fully downloaded / patched (as appropriate) and working.

I'll try a barebone download on my laptop tonight (since it's never had any Stardock / GC / GC2 game on it) assuming I get home from work at a reasonable time. If I run into any problems there, I'll contact support and give them the relevant logs.

I have pre-ordered TotA but am unable to d/l or install it. I get the install button in SDC for TotA beta. When I press the button, the SDC downoader retries mutliple times to d/l the files, then times out with a Download Failed dialog. I have tried the following to resolve this issue: switching d/l servers (us1 and us2 are my only options), turning off my AVG anti-virus, checked to make sure I have the latest version of SDC (I do), running SDC as Administrator. Any assistance would be greatly appreciated. Here is my log file: -- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files (x86)\Stardock\SDCentral
Version: 2.49.510, build: 162

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows NT4, 6.0.6000
Display: NVIDIA GeForce 8800 GTS
Driver Version: 7.15.11.6369
System Dir: C:\Windows\system32
Time / Date: 17:02:15 -- Tuesday, December 11, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: drengin
Name: Twilight of the Arnor (Expansion Pack) for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 0.86.003
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2
Exe: Twilight\GC2TwilightOfTheArnor.exe
Last Updated: 12/06/2007

-- [Account] --------------------------------------------------------
First Name: Michael
Last Name: Jones
Email: szaijan@ternea.com

-- [Installation] ---------------------------------------------------
Download: C:\Program Files (x86)\Stardock\SDCentral\data\public\gc2\production\gc2_Twilight.xml 1
Load: C:\Program Files (x86)\Stardock\SDCentral\data\public\gc2\production\gc2_Twilight.xml 1
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 1 | -14 The Url is invalid
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 2 | -14 The Url is invalid
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 3 | -14 The Url is invalid
Server: Using other server http://sdc2.stardock.com
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 1 | -14 The Url is invalid
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 2 | -14 The Url is invalid
Download: C:\Program Files (x86)\Stardock\SDCentral\temp\gc2_Twilight.sdc 0 | Attempt: 3 | -14 The Url is invalid
Result: Download and Archive failed (32)