I CAN"T even see the last bit to download.....

When I clicked on update game button, it took me to Stardock central, and there are no new files for me to download.

Is this normal, or do I need to call tech support or sales?

you hvae to use the update option when you start galciv 2

Im dling it but at >1byte ......

If you can't see the update change the server seetings under Tools - Settings to San Francisco. At least that helped my sister.

Actually, I think that is what the second poster said he did. I am having the same problem. I clicked on run, got the autolauncher with the option of Preload Info, Manual, and Update. I hit update, the launcher minimizes, Stardock becomes the top item and nothing happens.

After of 15 minutes of apperant nothing (I even checked if more files appeared on my Harddrive, my harddrive has as many files as did before), I am even diagnostics mode now, the only data spikes I am getting is my AV program checking for updates and the occassional run file scan that happens, and well this message I am posting.

Thanks for the response, was not there when I started to type my post. No that is a fast response.

Well I did not know there was zoning. I live East Coast. Oh well it is too late now. Don't worry I am not miffed at Stardock or anything. I usually am unlucky with PCs and downloads. I buy a 1K PC that did not have a AGP or PCI-X port... in less than 1 year I had to buy another PC. I knew there was something fishy about the 1K model and the 1.2K model, and the salesmen pulled a fast one on me making me think it was only the Harddrive space and initial RAM in the system. Saved 200 dollars to loose 1K later, many nights have past where I contemplating going to that store and shoving my fist into that salesmen nose. All my friends and techies I spoke with were mind boggled that they were even selling PC with only PCI ports and placed this up there with being scamed in the level of "buying the Effiel Tower". The irony is I am the IT guy in the labs at University... so you would think I would not get this sort of misfortune or screwup.

What I mean by too late now, thinking that this download system would never work for me (and again not SD fault, just my sheer misfortune) I decided to uninstall the preload and reinstall the game from scratch. Good news is even if slow, it is working. I guess I should call myself lucky that this route actually works.