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Union Jack
Join Date 02/2006
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Please help me with my order!

February 21, 2006 7:06:25 AM from GalCiv II ForumsGalCiv II Forums
I was preordering galciv2 off the stardock store and my PC crashed just after i payed with paypal. So i havent been sent the email with a code to download the game. What can i do?
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Shakaar
Join Date 03/2003
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Reply #1 February 21, 2006 7:42:35 AM
from Stardock ForumsStardock Forums
Hmm try this: start stardock central. go to tools and select lookup serial number. this should send you galciv2 reg. code
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Nastavnik
Join Date 03/2003
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Reply #2 February 21, 2006 8:01:20 AM
from Stardock ForumsStardock Forums
Or if that doesn't work contact sales@stardock.com
I had a very quick reply for another kind of problem a week ago or so. They should be able to tell you if your order was regeistered or not.
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Absconditus
Join Date 06/2003
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Reply #3 February 21, 2006 8:29:05 AM
from GalCiv II ForumsGalCiv II Forums
If you have low priority question to SDC be prepared to wait. The first desperate cry for help was weeks ago I still haven't go an answer yet (except for the classical: "This is a low priority question").In other words they hint broadly that you might want to read the FAQ. But the last email with an inane (if serous) question I got an answer within three hours... Best of luck!
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TIPedersen
Join Date 02/2006
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Reply #4 February 21, 2006 9:22:56 AM
from Stardock ForumsStardock Forums
I did not receive my pre-order email with serial either. But I got a response yesterday for a n email I sent friday of last week. Before receiving a response to an email I sent back, I signed up to these forums, and found a button where I could request serials, which I did and I received them. I then DLed Stardock Central and then continued to DL Gal Civ II. Now just waiting for the game to come online...

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DrMuto
Join Date 02/2006
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Reply #5 February 21, 2006 9:33:32 AM
from Stardock ForumsStardock Forums
Thanks for the help. Sorted it now and its downloading.
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